A single in-app subscription enables Lifecraft Premium on ALL of your devices (iPhone, iPad, Mac). Learn how to upgrade to Lifecraft Premium here: Upgrade to Lifecraft Premium

When you subscribe to Lifecraft Premium on one device, your App Store receipt is automatically synced to Lifecraft on your other devices. This normally happens automatically. However, if Lifecraft isn't recognizing your subscription, read on...

Verify your subscription

The first thing you should do is confirm that your subscription is current. You can do that here: View, change, or cancel your subscriptions

My Mac doesn’t recognize my subscription

If you originally subscribed to Lifecraft Premium on an iPhone or iPad, first open Lifecraft on your iPhone or iPad (it should automatically recognize your subscription). Then open Lifecraft on your Mac.

If the problem persists, restart your Mac.

My iPhone or iPad doesn’t recognize my subscription

If you originally subscribed to Lifecraft Premium on a Mac, first open Lifecraft on your Mac (it should automatically recognize your subscription). Then open Lifecraft on your iPhone or iPad.

If the problem persists, restart your iPhone or iPad.

Check your iCloud storage

Lifecraft uses iCloud to sync so if you don't have enough iCloud storage, it won't work correctly. Here's how you can check: Manage your iCloud storage

What next?

If you continue to experience subscription problems, you can follow the suggestions in the Sync Troubleshooting article, including the steps to send us a "debug log".